The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
YES! And this is a VERY IMPORTANT question to be asking before you buy nowadays.
I try to include a total weight in grams for all the 24K items. If I have forgotten please just ask for the weight.
On every piece of jewelry I make there is a stamp indicating the karat gold from which it is made. If I stamp 24K, then the whole piece is solid 24K....same with items labeled 18K gold.
If the piece is of mixed metals, I try to be very clear with the description, and it will be stamped with both 24K and 18K.